Go Direct - How do I change my direct deposit

You can use Go Direct only if you currently receive your Federal benefit payments by check and you want to begin receiving your benefits by Direct Deposit instead. If you are already receiving your Federal benefit payment by Direct Deposit, and would like to have your payments sent to a new or different account, you should call the Federal agency that pays your benefits.

You may click on the agency listed below or scroll down for more information.

Social Security Administration (SS and SSI)

Department of Veterans Affairs

Department of Labor

Office of Personnel Management

Railroad Retirement Board

For all other types of federal benefit payments, please contact the respective paying agency directly for information about changing your direct deposit.

Social Security Administration

Recipients already receiving Social Security and/or Supplemental Security Income benefits through direct deposit may change their account or bank information by calling
1 (800) SSA-1213 (1-800-772-1213).

Social Security's toll-free number operates from 7 a.m. to 7 p.m., Monday to Friday. If you have a touch-tone phone, recorded information and services are available 24 hours a day, including weekends and holidays. People who are deaf or hard of hearing may call SSA toll-free TTY number, 1-800-325-0778, between 7 a.m. and 7 p.m. on Monday through Friday. Please have your Social Security number available when you call.
OR
The Social Security Administration provides a secure Web environment where you may change your direct deposit information. Through their site, you may change your current direct deposit to another account or financial institution. To utilize this service, you must establish a password at the Social Security site.
For further information and to access the Social Security site please click here

Department of Labor

A toll-free number has been designated for each of the nine Division of Coal Mine Workers' Compensation district offices. Please click here for a list of district offices and their phone numbers.

Department of Veterans Affairs

Veterans Compensation, Pension and Education (MGIB) recipients already receiving benefits may change their direct deposit information by calling 1 (877) 838-2778.

Office of Personnel Management

Retirees, annuitants, and survivor annuitants already receiving benefits may change their direct deposit information by calling 1 (888) 767-6738

Railroad Retirement Board

Recipients already receiving Railroad Retirement (RRB) benefits may change their direct deposit by calling the nearest Railroad Retirement Board office. The telephone numbers for the Railroad Retirement Board are listed in the local telephone book, or can be obtained either by calling 1 (800) 808-0772 or visiting RRB Locator Service