How do I change my existing direct deposit?
Go Direct®can only be used if you currently receive your Federal benefit payments by check and you want to begin receiving your benefits by Direct Deposit instead.If you are already receiving your Federal benefit payment by Direct Deposit, and would like to have your payments sent to a new or different account, you should call the Federal agency that pays your benefits.
You may click on the agency listed below or scroll down for more information.
- Social Security Administration (for SS and SSI)
- Department of Labor (Black Lung)
- Department of Veterans Affairs
- Office of Personnel Management (Civil Service)
- Railroad Retirement Board
- Defense Finance and Accounting Service
For all other types of federal benefit payments, please contact the respective paying agency directly for information about changing your direct deposit.
Social Security Administration (for SS and SSI)
Recipients who are already receiving Social Security and or Supplemental Security Income benefits through direct deposit may change their account or bank information by callingPhone: (800) 772-1213.
Representatives are available 1 (800) 325-0778. Please have your Social Security number available when you call.
Please have your Social Security number available when you call.
The Social Security Administration provides a secure web environment for benefit recipients. To utilize this service, you must establish a password at the Social Security site.
Department of Labor (Black Lung)
A toll-free number has been designated for each of the nine Division of Coal Mine Workers' Compensation district offices. For a full list of district offices and their phone numbers, please visit the Department of Labor web site.. For a list of district offices and their phone numbers.
Department of Veterans Affairs
Click Phone: (800) 827-1000 to review additional options available to our Veterans.here . Please be prepared to provide your current and new financial institution's 9 digit routing number, your new account number and type of account (checking or savings).
Office of Personnel Management (Civil Service)
Retirees, annuitants, and survivor annuitants already receiving benefits may change their direct deposit information by callingPhone: (888) 767-6738 .
Railroad Retirement Board
Recipients who already receive Railroad Retirement (RRB) benefits through direct deposit may change their account information by calling the Railroad Retirement Board office atPhone: (877) 772-5772.
Defense Finance and Accounting Service
Military Retirees and Annuitants may change their account information by calling DFAS/Military Customer Service atPhone: (800) 321-1080Former spouses may change their account information by calling 1 (888) 332-7411 or visiting their website at:Defense Finance and Accounting Service Site.